Monday, September 1, 2014

Make Written Communication More Readable for Patients

Most experts agree that the average American reads at a 7th- or 8th-grade level. Yet, most doctors, nurses and other healthcare providers write at an 11th- or 12th-grade level. So chances are pretty high that you and your staff are writing over the heads of most of your patients. Older and less...
Make Written Communication More Readable for Patients

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